Tuesday, August 24, 2010

Quality's second home.

From my perspective, modern Quality was born and raised in the United States.  Shewhart, Deming, Juran, Crosby were all international in their scope and influence, but their home was the US.  The military standard MIL-Q-9858 created by the US army as a requirement for businesses working the the US military became the root and origins of ISO9000.  When Ohno needed to learn about quality for the Toyota Production System can to the US to look at Ford and Piggly Wiggly, and it was in the US that Bob Galvin created the Motorola Quality System.  So the argument, in my mind, about the original home of Quality being the US is indisputable.

But it was in Australia that Quality grew up.  Australia is the home of the secretariat for the International Laboratory Accreditation Cooperation (ILAC) and the home (until recently) of International Society for Quality in Health Care Inc ( ISQua) .  And Australia is the home of NATA, which in my personal estimation is the premier and most credible national accreditation body in the world.  
So it will be a real personal pleasure for me next week to be involved in a Quality Workshop being held in Melbourne (Advanced Laboratories 2010).

For folks interested, there will be comments about the workshop here and copies of my presentations available on www.POLQM.ca after the workshop.

So in the meantime: G'Day Mate,
More Later.

PS: Canada is rapidly becoming a major player in the international quality arena, as well. 

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